| Key | Defined |
|---|---|
 |
Supported |
 |
Limitations - See Notes |
 |
Not Supported / Untested |
 |
Researching |
Browser Support
| Product | Chrome | Edge | Firefox | Safari |
|---|---|---|---|---|
| OpenMethods Platform (Harmony & PopFlow) |
Latest Versions |
Windows 10 Only |
|
|
Desktop System Requirements
OpenMethods currently does not specify desktop system (workstation) requirements (memory, processing, and operating system) and bandwidth requirements. Most of those requirements rely on the particular Contact Center & CRM integration. Since OpenMethods integrates with them, OpenMethods inherits their specifications at the minimum.
Third-Party & Open Source Software (OSS) Requirements
3rd-party Software certified for OpenMethods usage is being maintained on http://oss.openmethods.com/
| 3rd Party Component | OpenMethods Component | Deployment Note |
|---|---|---|
| Java 11: AdoptOpenJDK distribution OpenJDK v11.0.3 | Harmony Integration Server Config Server |
Required for servers where Harmony Services are installed. |
| .Net Framework version 4.7.2 | Processor Bridge | Required for servers where Processor Bridge is installed. |
| .Net Framework version 4.7.2 | Queue Adapter | Required for servers where Queue Adapter is installed. |
URL Whitelisting & API Endpoints
Requirement
For OpenMethods' services to function fully, the following API Endpoints are required for communication. Please review our Whitelisting & API Endpoint Article for more information.
Testing Connectivity
Please review the Testing Connectivity section of our Whitelisting & API Endpoint Article to learn how to test connectivity from your desktop and client into our services.
Oracle Service Cloud Version Compatibility
The following high-level functionality test was performed for the OpenMethods Product compatibility with the Oracle Service Cloud version.
OpenMethods Experience Cloud has been tested and supports:
- Oracle Service Cloud: 19D through 22D
Feature Matrix (Internal)