Help Topics
Whether it's a very specific question, or a vague one, we have it covered in our help center.
Popular Articles
OpenMethods 6.9
What's included in this release? The OpenMethods 6.9 release includes notable upd...
NICE inContact Integration Feature Set
Integration Feature Set & Supportability. The following features are supporte...
Product Support and Compatibility Matrix
Key Supported Limitations - See Notes Not Supported Browser Support Product Chr...
Product Overview
Delivering on the Promise of CX Communicating with your customers used to be so e...
Summer 2022
OpenMethods Summer 2022 Release The Latest OpenMethods General Availability Relea...
Experience Designer Overview
Getting to know your studio To launch the Popflow Experience Designer you must ha...
inContact Configuration Guide
Info This document is applicable to both InContact Central and UserHub configurat...
Media Bar User Guide - Genesys PureConnect
Preface Welcome to OpenMethods Harmony BUI User Guide for Genesys PureConnect (CI...
Using the Connect API for PopFlow BUI
Introduction The OpenMethods Connect API allows for the triggering of Interaction...
Apache Log4j Vulnerability
Summary On December 9, 2021, the following vulnerability in the Apache Log4j Java...