How Manage CRM Users In Experience Cloud

Learn how to add, edit, or remove users in Experience Cloud

Last published on: November 29th, 2022

The following is required when setting up and managing CRM users within Experience Cloud.

 

Expand to view each step: 

1. Login

  • Login to Experience Cloud

 

2. Environment Management

  • Select Environment Management from the sidebar

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3. Edit CRM Instance 

  • Select the Edit button next to your CRM instance

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4. User Groups and Users

  • Select User Groups and Users from the Tab bar.

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5. CRM User List

From the CRM user list you can:

 

Adding User:

  • Add users by selecting the Add User buttonGraphical user interface, website

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Modify or Delete User:

  • Modify a user by selecting the edit icon by the user_name or Delete the user by selecting the Delete icon. 

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Total Users:

  • You can see the total users configured in your environment at the bottom of the CRM_Users section.

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