Popflow Studio makes repetitive difficult tasks that would require a developer, easy. The 'Get Data' activity is no different. The 'Get Data' activity implements the REST API's within the service cloud without having to any write code.

The 'Get Data' Activity allows you to get the data from the selected entity. You can add multiple filters to filter the data. It has three child buttons 'SINGLE MATCH', 'MULTI MATCH' and 'NO MATCH'.

After opening the 'Get Data' activity, you will get the following configuration panel.

In this example, we are trying to get the contact information by using the phone number or first name of the caller.

Select the 'Get data' activity from 'Activity Sidebar'. Click on 'get data' activity to open and configure the 'Get data' activity. Click on the 'Enter Entity' field to enter the 'Entity' name. Check the Fetch Details checkbox to return all columns, and select the checkbox to get all data from the selected Entity.
In the Filter section, click the Enter property field. It will display the property list of the selected entity. Enter a comparison type. Options include: = != > < >= <= LIKE IN NOT IN Enter a value to perform the filtering in the Enter Value field. Delete NOTE You can add multiple filters in the Get Data activity by clicking on the Filters button.
Once the configuration is complete, the Get Data activity will display as a formula.
Close and save the activity by clicking outside of the activity panel. There will be three child flows under the Get Data activity. SINGLE MATCH : if the 'get data' activity has only one value then this flow activity will execute. MULTIPLE MATCH: If the 'get data' activity has multiple values then this flow activity will execute. NO MATCH : If no result then this flow will execute. ~~~~