Dynamic UI

Learn how to display the Dynamic UI in OSvC for PopFlow BUI.

Last published on: November 7th, 2022


The Dynamic UI activity allows you to show the dynamic UI in a custom modal or window pop-up inside Oracle Service Cloud. You can configure the 'Dynamic UI' activity in PopFlow Studio. 

Configuring the Dynamic UI

After opening the Dynamic UI activity, you will get the following configuration panel:

Default Configuration Parameters

  • Title: The title to be shown in the popup Modal or Window.
  • Message Pop-up Type: The popup type to be opened in Oracle.
  • Message Content-Type: UI type of Pop-up.
  • Pop-up height: The Height of the popup Modal or Window.
  • Pop-up Width: The Width of the popup Modal or Window.
  • Add Button: Allows you to add buttons to the popup. When the button is clicked, the activities defined in the button definition will be executed.
  • Content: Allows you to add your own content in Text, HTML, and URL.

Editor hotkeys

In 6.7, the editor now has IntelliSense. With that, you are now able to use hotkeys as you write code. Here is a comprehensive list of hotkeys you may use:

Description Windows/Linux Mac
Search Ctrl + F Command + F
Increase Indent Tab Tab
Decrease Indent Shift + Tab Shift + Tab
Comment Out Ctrl + / Command + /
Comment In Ctrl + / Command + /
Undo Ctrl + Z Command + Z
Redo Ctrl + Y Shift + Command + Z or Command + Y
Increase font size Ctrl + . Command + .
Decrease font size Ctrl + , Command + ,
Decrease Indent Ctrl + [ Command + [
Increase Indent Ctrl + ] Command + ]
Move the line down Alt + Down Alt + Down
Move the line up Alt + Up Option + Up
Replace< Ctrl + F Command + Alt + F
Select Downward Ctrl + A Command + A
Select right Shift + Right Shift + Right
Select left Shift + Left Shift + Left
Select upward Shift + Up Shift + Up
Select to the end Alt + Shift + Right Command + Shift + Right
Select to the start Alt + Shift + Left Command + Shift + Left
Align text right Ctrl + Shift + Right Option + Right
Align text left Ctrl + Shift + Left Option + Left
Add multi-cursor above Ctrl + Alt + Up Command + Alt + Up
Add multi-cursor below Ctrl + Alt + Down Command + Alt + Down
Move multi-cursor from current line to the line below Ctrl + Alt + Shift + Down Command + Alt + Shift + Down

Sample Configuration

The following is a sample configuration of the Dynamic UI activity in PopFlow Studio.

  1. Select the 'Dynamic UI' activity from 'Activity Sidebar'.
  2. Click on 'Dynamic UI' activity to open and configure the 'Dynamic UI' activity.
  3. Once the Activity is opened now fill the Default's required fields.
  1. Initially, you will get Message Pop-up Type as MODAL, Message Content Type as TEXT, Pop-up Height as 200, and Pop-up Width as 630.

  1. Enter the ‘Title’ and data to display on Modal.
  2. You can also format the text data using the formatting toolbar.

  1. Execute the workflow it will open a Modal in OSC as shown below.

  1. Now change the ‘Message Content-Type’ to HTML it will open an HTML editor.
  2. Write HTML code to show its preview in MODAL or WINDOW.

  1. You can also check the preview of HTML code in PopFlow by clicking on the preview button on the HTML editor.
  1. Now change the ‘Message Content-Type’ to URL. It will show a text field.
  1. Enter a valid URL in the 'ADD URL' field to open the link in Modal or Window:

Editor features

Learn about the different features of the editor.

Pop-up types

  • Modal (Default)
  • Window



For Window, Pop-ups and redirects must be selected as Allow for your browser settings.


Content types

  • Text (Default)
  • HTML
  • URL


Pop-up height and width

Sets the height and width of a Modal or Window which will open in OSvC.



  • To add the Custom button, click on the 'Button' icon to create the buttons.
  • After clicking on the button, you will see a field name as 'Name' and a checkbox name as 'Close Popup'.
  • Enter the Button name inside the field and click on the checkbox if you want to close the pop-up after clicking on the button in the Oracle Service Cloud. Multiple buttons can be created.
  • Once the buttons are created, the designer page will change under the 'Dynamic UI'. The same path(button) is created which was created inside the 'Dynamic UI' activity. Multiple activities can be added on the new path to perform several tasks on a button click.


Dynamic data

  • You can use dynamic data in Dynamic UI activity.
  • Use the variable name inside a curly bracket {}. I.E.: {contact.lookupName} will show the contact name.
  • You can use Javascript and CSS code as well inside a HTML editor.


  • Suppose we have a variable name as  ContactsInfo which is of type object.
  • Use the variable in our Dynamic UI activity to preview the dynamic data.
  • You can use the variable name inside the curly bracket as shown below:

  • You can use the dynamic data in TEXT, HTML and URL type.
  • Execute the activity it will show the value inside the ContactsInfo.lookupName as shown below:


Global Variable Example

  • In this example we will use the global dynamic ui variable to manipulate the dom on button click.
  • In Dynamic UI we have a global variable name as dynamicUiContext which points to our current DOM.
  • Using this global variable we will change color of text on button click.
  • In the below example, we have created a function name as myFunction we are invoking it on button click. Once myFunction is called then it will get the element with id globalVar and change the text color to red.  
<!DOCTYPE html>
<h2 id="globalVar">This is a dynamic UI DOM manipulation using global variable</h2>
<button type="button" onclick="myFunction()">Change Color</button>
function myFunction() {  
dynamicUiContext.getElementById("globalVar").style.color = "red";

  • Execute the activity and click on the button it will change the text color as shown below.

Update Popflow state using Dynamic UI variable Example

  • In this example, we will use the dynamic UI function (updateTempData()) to update the Popflow state.
  • We will create a text field and on a button click, we will save the text field values in the Popflow state.
  • We will use the dynamic UI global variable to get the text field value as shown below.
<!DOCTYPE html>
Name: <input type="text" id="myText" value="">
<p>Click the button to update the value in Popflow State.</p>
<button onclick="getName()">Update Values </button>
function getName() {
//getting text-field values using global variable  
let name =  dynamicUiContext.getElementById("myText").value;
//Adding values to the state 
state.tempData.name = name; 
//Updating the Popflow state 

  • Once you click on the Update Values button it will update the text field value in Popflow state as shown below.