NICE inContact Integration Feature Set

Learn about the integration and supported feature with NICE and OpenMethods.

  Media Bar Login & Logout (NICE inContact)

Harmony Media Bar Login & Logout information for the NICE inContact Integration

  Media Bar Controls (NICE inContact)

Learn about the various Media Bar control for the NICE inContact Integration

  Media Bar After Call Work & Dispositions (NICE inContact)

Learn about the various After Call Work and Dispositions for Harmony & NICE inContact integrations.

  Media Digital Interactions (NICE inContact)

Learn about the various Digital Interactions from the Harmony & NICE inContact Integration