Popular Articles
Media Bar After Call Work & Dispositions (NICE inContact)
Integration Specific Feature This feature only applies to Harmony and NICE inCont...
NICE inContact Integration Feature Set
Integration Feature Set & Supportability. The following features are supporte...
Changelog
AugustOpenMethods is constantly improving our platform and products. The follow...
OpenMethods 6.9
What's included in this release? The OpenMethods 6.9 release includes notable upd...
Connect API
New Updates In Progress! Updates to Connect API documentation are coming soon. N...
Product Requirements & Compatibility
ℹ️ The compatibility listing is updated monthly . For any questions, please get i...
inContact Configuration Guide
Info This document is applicable to both InContact Central and UserHub configurat...
URL Whitelisting & API Endpoints
The following URLs are required to operate OpenMethods products and services. Fai...
Media Bar Controls (NICE inContact)
Integration Specific The information in this article pertains to NICE inContact ...
Product Lifecycle (EOL & EOS policy)
Overview This document outlines OpenMethods’s End-of Life (EOL) and support polic...